服務易 eService
Second Medical Opinion Service
Suitable for clients who have confirmed the need for hospitalization; network doctors can provide a written report to offer a second medical opinion.
- MediGold Worldwide Medical Insurance Plan
- MediPro Medical Insurance Plan
- MediGold Plus Insurance Plan
- MediChamp Insurance Plan
- "ChampCare" Medical Insurance Plan
- Regent Prime Insurance Plan II (Premier)*
- Regent Elite Insurance Plan II (Premier)*
- Heritage WealthBuilder Insurance Plan
- Golden Legend Insurance Plan
- Wealth Infinity Insurance Plan*
- Bright Future Insurance Plan*
- Regent Insurance Plan 2 (Premier Version)*
- Regent Insurance Plan 2 (Global Premier)
- Regent Insurance Plan 2 (Global Premier 5-year / 8-year Version)*
- MyWealth Savings Insurance Plan (Premier)*
- Wealth Gen Savings Insurance Plan
- Wealth Grand Savings Insurance Plan
- MyWealth
- MyWealth Savings Insurance Plan 2 (Prestige)*
- MyWealth Savings Insurance Plan 2 (Premier)*
* The plan is only applicable to the designated plan number and service period. For details, please refer to the terms of service in the Important Note.
- If hospitalization treatment is needed, you can call 24 hours service hotline at (852) 2866 8898 and press 3.
- Request the second medical opinion consultation service from the customer service representative; the staff will assist you in logging into the service platform and how to upload medical reports (including medical and lab reports, etc.).
- The customer service representative will provide a network doctor consultation and arrange for a doctor's consultation (either face-to-face or teleconference).
- The customer service representative will schedule the doctor's consultation for the client.
To avoid any doubt, please note that the second medical opinion service is not and should not be considered a medical diagnosis. If a diagnosis is requested, the case will be treated as a normal medical diagnosis, and standard consultation fees will apply.
Notes: Click here for the terms of service
This service is provided by a third-party service provider and is not part of the insurance policy coverage. Chow Tai Fook Life Insurance Company Limited ("CTF Life") makes no representations, warranties, or commitments regarding the quality of the services provided, nor will it assume any liability for the services provided by such organizations. This service does not require additional premiums. CTF Life reserves the right to replace such service providers, review, adjust, or change the details, terms, and conditions of the services from time to time, and to terminate and/or suspend this service at any time.