服務易 eService
China Accompany & VIP Channel Service
The service provider will arrange for its representative to assist the service user with inpatient arrangements at network hospitals in China. Services include:
- Assist service user to book pre-admission consultation in the network hospital (3–5 days).
- Accompany service user in hospital admission.
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Arrange pre-approval (direct billing) so the service user does not require to pay for hospitalization.
- Over 2,000 hospitals in China with wide coverage in each province.
- For non-emergency hospital visits.
click here to view the list of hospitals
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- MediGold Worldwide Medical Insurance Plan
- MediPro Medical Insurance Plan
- MediGold Plus Insurance Plan
- MediChamp Insurance Plan
- "ChampCare" Medical Insurance Plan
- Regent Prime Insurance Plan II (Premier)*
- Regent Elite Insurance Plan II (Premier)*
- Heritage WealthBuilder Insurance Plan
- Golden Legend Insurance Plan
- Wealth Infinity Insurance Plan*
- Bright Future Insurance Plan*
- Regent Insurance Plan 2 (Premier Version)*
- Regent Insurance Plan 2 (Global Premier)
- Regent Insurance Plan 2 (Global Premier 5-year / 8-year Version)*
- MyWealth Savings Insurance Plan (Premier)*
- Wealth Gen Savings Insurance Plan
- Wealth Grand Savings Insurance Plan
- MyWealth
- MyWealth Savings Insurance Plan 2 (Prestige)*
- MyWealth Savings Insurance Plan 2 (Premier)*
* The plan is only applicable to the designated plan number and service period. For details, please refer to the terms of service in the Important Note.
- Call the 24 hours Service Hotline at (852) 2866 8898 and press 3. Macau: (853) 62974738, Mainland China: (86) 15012515803
- Request China Accompany and/or VIP Channel services from the customer service representative.
- The customer service representative will provide the service application form to be filled online.
- The service provider will arrange booking for pre-admission consultation in the network hospital (3-5 days), accompany service user with inpatient arrangement at network hospital in China (excluding Hong Kong and Macau). The admission process includes helping service users with the admission procedure.
- This service is only available for non-emergency cases. In case of an emergency, please contact Worldwide Emergency Assistance service.
- Please call to apply for the service before admission. If the customer is already hospitalized, the service provider may refuse to provide the service.
- A no-show for admission or failure to notify the cancellation of the service at least 1 working day in advance will incur a penalty.
click here for the terms of service
This service is provided by a third-party service provider and is not part of the insurance policy coverage. Chow Tai Fook Life Insurance Company Limited ("CTF Life") makes no representations, warranties, or commitments regarding the quality of the services provided, nor will it assume any liability for the services provided by such organizations. This service does not require additional premiums. CTF Life reserves the right to replace such service providers, review, adjust, or change the details, terms, and conditions of the services from time to time, and to terminate and/or suspend this service at any time.