Beware of scams! Please do not provide any bank, credit card, investment, insurance, MPF account or other important personal information like your login ID and password via phone numbers or hyperlinks embedded in suspicious messages purporting to be from CTF Life.

We would like to take this opportunity to remind customers that we will only send SMS using Registered SMS Sender ID with prefix #CTFLife. If there any doubts regarding the legitimacy of the messages received or the sender, please contact CTF Life Hotline (852) 2866 8898. If you suspect you have been scammed, please report to the police or call the Anti-Scam Helpline of Anti-Deception Coordination Centre on 18222 immediately.

Premium Payment

Premium Payment

Important Notes

  • The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
  • Any handling fees (if applicable) for local bank account transfers or overseas telegraphic transfers must be borne by the payer. If the payer is not the policyholder, proof of the local bank transfer must be submitted, and the policy number must be indicated on the telegraphic transfer application form. The payer’s name and premium amount must also be provided for verification. Under all circumstances, the company reserves the right to request proof of payment or identification of the payer.
  • Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For non-eligible third-party payments, the company will arrange a refund. The bank will charge a handling fee for the refund and the client will bear any loss incurred from service charges related to the refund. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.