Important Notice:

Beware of scams! Please do not provide any bank, credit card, investment, insurance, MPF account or other important personal information like your login ID and password via phone numbers or hyperlinks embedded in suspicious messages purporting to be from CTF Life. We would like to take this opportunity to remind customers that we will only send SMS using Registered SMS Sender ID with prefix #CTFLife. If there any doubts regarding the legitimacy of the messages received or the sender, please contact CTF Life Hotline (852) 2866 8898. If you suspect you have been scammed, please report to the police or call the Anti-Scam Helpline of Anti-Deception Coordination Centre on 18222 immediately.
Premium Payment

Premium Payment

Important Notes

  • The service charge of Telegraphic Transfer is borne by the policyholder.
  • Policyholders need to indicate the Policy Number, Payor Name and Premium Amount on the Telegraphic Transfer form and submit transfer payment proof to us to complete the payment process.
  • If you submit a copy of the payment slip, the payment will be processed within 7 working days from the date of transfer. If the policyholder fails to provide the bank deposit slip, the policyholder must provide a written statement and proof of transfer payment transaction (such as bank passbook, monthly statement, etc.) for verification. In any case, our company We all reserve the right to request proof of payment/or identification of the payer.
  • Renminbi (CNY) Account is only available for policies denominated in Renminbi (CNY).
  • The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
  • Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.