CTF Life is deeply concerned about the fire at Wang Fuk Court in Tai Po and extends its heartfelt condolences to the victims, their families, and everyone affected by this incident.
We are deeply saddened by this event and wish all those injured a full and speedy recovery.
To support our customers during this difficult time, we have activated our 24-hour emergency hotline at +852 2866 8898 for claims assistance and insurance inquiries.
Our team stands ready to support our customers in every way we can.
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Important Notes

  • As we do not provide receipts, please keep the transaction reference number for your own reference.
  • You can also visit www.ppshk.com for making the payments.
  • Please allow 3 working days for payment confirmation.
  • The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
  • Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.