服務易 eService
AlipayHK
Payment Channels
You can pay renewal premiums by AlipayHK via the CTF Life customer mobile app.
Important Notes
- Alipay HK only accept payments made in HKD.
- Electronic payment methods will not provide paper receipts. You can view your e‑receipt through "CTF Life" customer mobile app.
- Please allow 3 working days for payment confirmation.
- The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
- Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.