服務易 eService
AlipayHK
Payment Channels
You can pay renewal premiums by AlipayHK via the CTF Life customer mobile app.
The policyholder can make payments for initial premiums by scanning the AlipayHK payment QR code via the new business application through an insurance advisor.
Applicable to
- INITIAL PREMIUM (NEW BUSINESS)
- RENEWAL PREMIUM
Important Notes
- Alipay HK only accept payments made in HKD.
- Electronic payment methods will not provide paper receipts. You can view your e‑receipt through "CTF Life" customer mobile app.
- The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
- Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.