服務易 eService
ATM
Payment Channels
Account holders of Hang Seng Bank / HSBC :
You can visit the ATM network offered by Hang Seng Bank or HSBC to settle policy payments.
Users of JETCO ATM:
You can settle policy payments via most of the JETCO ATMs.
Applicable to payments for renewal premium, deposit for change, loan repayment, and subsequent lump sum investment.
Account holders of Hang Seng Bank / HSBC :
Step 1: Select "Bill Payment" > "Insurance" > "CTF Life Ins"
Step 2: Key in "Account Type"
Account Types: (01) Renewal Premium, (02) Deposits for Policy Changes, (03) Loan Repayment
Users of JETCO ATM:
Step 1" Select service type "Bill Payment"
Step 2: Press the key for "Merchant Code Entry"
Step 3: Input CTF Life merchant code "9128"
Account Types: (01) Renewal Premium, (02) Deposits for Policy Changes, (03) Loan Repayment
Important Notes
- As we do not provide receipts, please keep the ATM receipts for your own reference.
- Please allow 3 working days for payment confirmation.
- The grace period for premium settlement is 31 days after the premium due date. Renewal premiums should be settled within the grace period.
- Acting in your best interests, we only accept payments from the policyholder's or the insured's account. Unless under specific conditions, payments made by a third-party or any other accounts are NOT accepted. For more information, please contact your consultant or call our Customer Service Hotline at (852) 2866 8898.